An occasional agent is someone who requires access to the service desk only on need-to basis. Offer will only apply to your initial purchase of SolarWinds Service Desk. Find the perfect fit for your help desk. Affordable Help Desk Software & IT Service Desk Software - Starts at just $12 per staff per mo. You can upgrade a plan at any time. You can reach our support through phone and email. Web application performance monitoring from inside the firewall. Halo Service Desk Ceny. There is no restriction on the number of IT end users. Halo Service Desk offers a free trial. Infrastructure and application performance monitoring for commercial off-the-shelf and SaaS applications; built on the SolarWinds® Orion® platform. At the end of the trial you can subscribe to any package that fits your needs and select the number of agents and devices you need to support. However, only devices that have an IP address incur a fee. Receive a customized price quote based on the licensing model (On-Premise or SaaS), the number of Service Desk agents, and the number of assets to be managed. A typical Service Desk contract is annual. If you chose to upgrade, all information and data from the trial will remain in your account; if you do not upgrade your account will be disabled at the end of the trial. Once your free trial expires, your service desk instances are deactivated and you'll no longer be able to access them. The result? To learn more, visit https://www.manageengine.com/products/service-desk/enterprise-service-desk-management.html. Free edition users can subscribe to our support service by paying an annual maintenance fee of $35 per tech. Yes, regardless of your current edition, you can choose among any of our Standard, Professional, or Enterprise plans for the new instance. Easily adopt and demonstrate best practice password and documentation management workflows. Per month, per agent, supports unlimited users. Quote-based Plan. Yes, we offer a 30-day, free trial for every service desk instance. You can also purchase your ServiceDesk Plus' cloud version subscription through a local ManageEngine partner in your region. Trzymamy ceny tak proste jak mogą być. affordable help desk software & service desk software plans for every size business. Contact your account representative, sales@samanage.com, or call 1-888-250-8971. for more details. 2. Per month, per agent, supports unlimited users. Each service desk instance is billed based on technician count and the number of nodes (or assets). SolarWinds has a database performance management solution to fit your organization’s needs. Service desk license costs start at $0 and you can buy a monthly, quarterly or annual plan based on your budget. Mint Service Desk software is a platform used to manage incidents with tickets for response and resolution. Regular Price 19. Protect users from email threats and downtime. Customize, configure and explore all the powerful features of Zoho Desk without ever providing a credit card. Take the first step towards MSP help desk success. Built to help maximize efficiency and scale. Save over 20% on all Service Desk plans through December 30th! Manage your portal account and all your products. View Pricing Plans. Cross-platform or SaaS-based, we’ve got you covered. Value for money. While using multiple instances, only one of those instances can leverage the free version of ServiceDesk Plus ? All pricing plans include the following customer service tools: case management, Contact & lead management, web & email case capture, automatic case assignment & queue management, auto-response emails, escalation & routing, dashboards & reports, email integration, phone system integration, process automation, and … Service Desk is one of the few cloud-­based application providers that signs HIPAA Business Associate Agreements (BAAs), … Unlike most companies, Jira provides a scaling price system. API: create applications, integrate data and interface between your business systems and your Service Desk account. We offer 24X5 support, except public holidays. Support any number of employees with your agent licenses, Get product support over email and from IT pros like you on the SolarWinds Thwack community, We continuously keep all customer instances up-to-date. Save over 20% on all Service Desk plans through December 30th! Yes, we offer a discount for our yearly subscriptions. Real user, and synthetic monitoring of web applications from outside the firewall. See our privacy policy. with your inquiry for a customized price offer. The Smartest IT Service Management Solution just got even better. Companies interested in integrating the virtual agent into their ecosystem can request for their enterprise pricing via phone or email. Bringing together SolarWinds and Microsoft Intune management capabilities. Server Performance & Configuration Bundle, Application Performance Optimization Pack, View All Managed Service Provider Products, Remote Infrastructure Management Solutions, View Security Resources in our Trust Center. ManageEngine ServiceDesk Plus is a Help Desk and Asset Management Software. Easy-to-use system and application change monitoring with Server Configuration Monitor. All rights reserved. This is a common choice for businesses in need of on-site IT network support. You can upgrade a plan at any time. Contact vendor. Same pricing model as above applies to ServiceDesk Plus with the following conditions: 1. For all other instances, you will need to pay based on the number of technicians and nodes you use. It offers an Integrated Package with Incident Management(Trouble Ticketing), Asset Tracking, Purchasing, Contract Management, Self-Service Portal, and Knowledge Base at an Affordable Price Point. Monitor and link assets to automate workflows by sharing knowledge with other agents. Easily manage, track and resolve customer and IT support issues with GoToAssist Service Desk. Into databases? For Smaller Teams. Generate report on your service desk … cost per ticket is a measure of how efficiently a service desk conducts its business. All rights reserved. Some hospitals use the actual budget of the Service Desk to calculate their cost-per-contact because they realize this is what it costs for them to operate the Service Desk. Team. (USD) $0.10/month per device. Service Desk offers discounts for large orders, academic institutions, government and other non-profit organizations. Let each team run their ServiceDesk Plus instance in isolation, Let's support faster, easier, and together, https://www.manageengine.com/products/service-desk/enterprise-service-desk-management.html, Compare ServiceDesk Plus Cloud vs On-Premises, US$ 35 per technician annually US$ 3.5 per technician monthly. Manage and Audit Access Rights across your Infrastructure. We currently accept payments via Visa, MasterCard, and American Express. Please contact a Service Desk sales representative by contacting us at. Manage ticketing, reporting, and billing to increase helpdesk efficiency. You can view the details at terms of service and privacy policy. Sign in to the application. Vision Helpdesk Pricing. , or call 1-888-250-8971. for more details. Great value ITSM and service desk solutions. Pricing - discover just how good value for money InvGate Service Desk, InvGate Assets, and the two solutions combined really are. No, you are only allowed to have one service desk instance that uses the free allotment of technicians. You can use SolarWinds IT Asset Management to track any kind of asset, and the SolarWinds CMDB to manage configuration items. United States Government customers purchasing through a GSA schedule or other contract vehicle should contact the government Sales team for applicable pricing information: federalsales@solarwinds.com, our website form, or 877.946.3751. Your IT service delivery and support is vital to business operations. For further details, please contact sdp-ondemand-support@manageengine.com. Its reporting tool facilitates to monitor and report helpdesk team progress in a visualized way. Cloud or On-Premise – the choice is yours. When it comes to pricing, Jira Service Desk is pretty robust.
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