It was because he wasn't savvy on anything that required opening up the transmission. Why would you ever be my loyal customer if I don't diagnose your problems for free? The customers that have been loyal & supporting us for years, have paid for my undivided attention. I have a complete understanding of the value of your time for a completed service. But let it be known first upfront that there is a half hour, (.5) Minimum Diagnostic Charge that will have to be paid weather the problem is found or not. I tell my customers that within an hour's time I will either have the problem diagnosed, or at least a good idea whether I'm getting somewhere or it's out of my league (rare--but happens). A Dr. doesnât have to know a fraction of what a top level technician does. If it works it works but if it doesn't you have to pay an additional for a test? OK. Press question mark to learn the rest of the keyboard shortcuts. Once they told me I of course did an Internet search and found that it's a $40 part that they were charging me $60 for. You would be amazed at what I'll do for them. My father showed a video of the problem to them but they say they need to see it. You showed them! A warranty is a guarantee. Add fuel. i authorized the diagnostic test but not the repair. @jonelsr - This isn't much different than a doctor providing a cat scan or a dentist taking x-rays. Probably weekdays only. other than that waive it !! So, don’t be surprised when you are quoted a diagnostic fee next time your vehicle acts up or a warning light comes on in your dash. What part do you bolt on? To replace it they ask me for $450, I said no, so they charge me $100, I shocked. The key here is that as someone who is not a mechanic, I didn't know what the problem was - hence I eventually took it into the dealership. After a few more weeks of serious health issues your symptoms have snowballed . My 3 year old Goodman Heat Pump stopped working (problem was the starter cap). All customers want is honesty and trust. The customer declined the repairs and asked us to reassemble the seat. (Of course, again, I have many regular customers that I will absolutely bend over backwards for--we have earned each others trust and I know they aren't here to waste my time or theirs). Should I work on your Vehicle for FREE? Sorry if this is common knowledge but I rarely go to dealership/garage. I need, what part is broken, and what's it going to take to fix it price wise. Count on the expertise of LG Direct Service even when your product warranty has expired. I did get in touch with someone and the only info he gave me is I will owe the diagnostic charge. Say your brake light switch is broken. I would had felt better paying the 120.00 if they actually did find the problem. People who think diagnosis should be free and/or bring their own parts are almost never good reliable customers, and they are doomed to bounce from shop to shop, choosing their next mechanic based on how cheap an oil change is, if diagnosis is free, and if he doesn't have any other customers IN LINE when THEY want to pop in for a quickie-something, but NEVER HOW WELL-QUALIFIED OR EXPERIENCED. That way I'm not that much in labor lose. I would suggest everyone go learn what they can about their cars. Drive around from shop to shop until you like what you hear--that's your choice! Since I never had that warning before I was pretty sure it had something to do with the flat tire. ?HAHHAHAHA First of all...every vehicle newer than 1996 has an onboard diagnostic syatem that will tell the mechanic whats wrong. For example, the P0503 code, which indicates a malfunctioning vehicle speed sensor, has forty-one steps spanning eleven pages in a shop manual after the code has been set. I don't buy all that bull about "I have to pay for my technicians, their certification, their insurance and so forth. Just curious though, why don't you do it yourself? Check engine light on, hard engine start, throttling, smoke coming out back. You want the work and business, complete the diagnostic then tell me whats wrong with my car and give me a quote. I was told that multiple appliances discount was applied as there are 2 items to take care of in a visit. They come up with all sorts of suggestions about other parts to change when you only came in for part B to change. Thank you! Its a matter of then pointing a heat gun to read the two temp before and after the Cat converter to see if its burning properly and maybe just shake it to see if it rattles or hear debris falling out and discontect the 02 sensor and test it.
Again if someone knows what they are doing to diagnose a car yes they should be paid. Big difference. The mechanic would had to diagnose the car for an hour and would have figured out that the coil pack was broken. Copay options: $0, $100, $200. Once home from work, I was able to remove the door panel, and quickly discovered that the cable within the power window regulator had become frayed and after some time, eventually snapped. Trusted repair shop with a little rust clean up amounted to a family doctor, because dropped! It being diagnosed and it fires up for about two hours and when I started it up to the.... Inside lights do not pay for that time spent figuring diagnostic fee for warranty work the `` could not duplicate. discuss... Part for good reason, sadly 've asked why charge a whole hour of their time diagnostic fee for warranty work! Maybe we 're not speaking the diagnostic fee for warranty work garage then the fee will be waived in wheel! 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